Accessibility & Website Help


Every care and thought has been taken into making The Worcester City Council Website available for the widest audience possible.

For a more enjoyable web experience this web site is best viewed at 1024 X 768 Resolution or above.

To change your resolution:


  1. Right click a free area on your desktop
  2. Click 'Properties'
  3. Click the Settings Tab at the end
  4. Drag the slider so it is at 1024x768 or higher resolution
  5. Make sure the colour depth is set to 32-bit
  6. Click Apply or OK

Mac OS X

  1. Open 'System Preferences'
  2. Select the 'Displays' Icon
  3. Select 1024 x768 (or above)  from the list
  4. The display will automatically switch to your desired setting
  5. Close the dialogue box


Visually Impaired Users

If you have trouble viewing the text on this web site, change your browser text size by doing the following:

Mozilla Firefox

Mozilla Firefox Icon

  1. Select the 'View' menu
  2. Move down to the 'Text Size' option
  3. Select 'Increase' to make the text larger or 'Decrease' to make it smaller

Microsoft Internet Explorer

Microsoft Internet Explorer Icon

  1. Select the 'View' menu
  2. Move down to the 'Text Size' option
  3. Select either 'Larger' or 'Largest' depending on your preference

Apple Safari (Mac & PC)

Apple Safari Icon

  1. Select the 'View' menu
  2. Select 'Zoom In' or 'CTRL and +'  (Windows) or 'CMD and +' (Mac) to enlarge the text (repeat if necessary)


Changing your Web Browser settings

The BBC my web my way website explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you. You may benefit from viewing this website with a larger text size or a different colour scheme than the one automatically displayed.


Change or Upgrade to a Better Web Browser

Are you using an out of date web browser? Not all web browsers are the same and advances in web technology makes upgrading to the newest version of your browser a necessity rather than choice if you want the best and fastest web browsing experience.  If you are still using Internet Explorer 6 or 7 then we recommend that you upgrade to the latest version of Internet Explorer, or alternatively switch to a more advanced and capable web browser such as Google ChromeFirefox or Apple Safari.

Useful Links

Speech Enabled web site

Improving accessibility

We are always looking at ways to improve accessibility on our website. If you've experienced any accessibility problems whilst using this site, we would welcome your suggestions and comments.